Create a queue

Tap + and pick Simple que (or Clinic). Give the queue a name and the time each person takes, choose Walk-in or On a schedule, and tap Create Que. Switch it Live and share its QR code.

Updated 22 October 2026 · 2 min read

It takes about a minute. You can change everything later in the queue's Settings.

Steps

1. Tap the round + button (on a computer, New Que). Pick Simple que, or Clinic to start with patient tokens on a Monday–Saturday schedule. The other cards are for events, game arenas and hotels; Not sure? opens a chat with us.
2. Type the Que Display Name, for example Morning Clinic. People see this name when they join, and the display board shows it too.
3. Check the Link. Qwait suggests one from the name, like qwait.in/morningclinic. You can change it to 3–40 lowercase letters, numbers or dashes. You'll see Available when it's free.
4. Set the Duration: about how long each person takes, in hours, minutes and seconds. Qwait uses it to work out everyone's expected time.
5. Choose whether people must give a Mobile number (Optional or Required). Choose Required if your team calls people back.
6. Under When does it run?, pick one:
   • Walk-in: people join whenever the queue is live.
   • On a schedule: set days and hours, and let people book ahead. See Set opening hours and let people book ahead.
7. Tap Create Que.

Next: go live and share

• Walk-in queues start Offline. On the queue's page, switch it Live when you're ready. On a phone, tap the dot next to the queue's name at the top.
• Scheduled queues go live by themselves during opening hours.

Then share the QR code. See Share your queue's QR code and link.

Questions