Run the queue

Call the next person, walk-ins and no-shows.

• Call the next person and mark them served — Open the queue to see everyone waiting, in order. Tap the first person and then the megaphone to call them, then tap the tick when they're served. Everyone's place and expected time update on their phones straight away.
• Add a walk-in or phone booking — On the queue's page, tap the round Add person button, type their name (and mobile number, if you have it) and tap Add. They get the next token. You can send it to them on WhatsApp in one tap.
• How no-shows work — When you call someone, they get a few minutes to come to the counter. Mark people Here as they arrive: they go ahead of anyone who hasn't come. The no-show rule (Settings, under Rules) says what happens to someone not here.