Scan tickets at the gate
In the event's Settings, open Checkpoints and add a gate for each volunteer phone. Each gate gets a 6-digit PIN. Volunteers open the scanner link, enter the PIN and tap Scan tickets. Green means let them in. No account is needed.
Updated 25 October 2026 · 3 min read
Any phone with a camera can be a ticket scanner. Every scan records who scanned it (the team member, or the gate for a volunteer with a PIN) and the time.
Set up the gates
- Open the event and tap Settings, then Checkpoints.
- Tap Add gate, once for each volunteer phone, and name each one (for example Gate 2).
- Qwait shows the gate's 6-digit PIN, only this once. Tap Send on WhatsApp to send the volunteer the scanner link and the PIN together, or tap Copy.
Lost a PIN? Tap New PIN next to the gate. Phones using the old PIN are signed out.
Scan tickets
For the volunteer:
- Open the scanner link on your phone and enter the gate's PIN. Then tap Start scanning.
- Tap Scan tickets and allow the camera.
- Point the camera at the ticket's QR code. The screen shows the result in big letters:
| Screen | Meaning |
|---|---|
| Green Admitted | Valid. Let them in. |
| Amber Already admitted | This ticket was scanned before. Check with the organiser. |
| Amber Too early | Their time slot hasn't started yet. |
| Red Wrong day | The ticket is for another date. |
| Red Do not admit or Not valid | Not a valid ticket for this event. |
If the camera can't read a ticket, type the code printed under the QR into Or type the ticket code and tap Check.
Checkpoints: kits, meals, halls
Besides entry, you can scan the same ticket for each thing people get or attend, such as a welcome kit, breakfast, lunch or Hall 2. Under Checkpoints, tap Add and name it. On the scanner, the volunteer picks what they're scanning for under Scanning for.
The counts are on the event's Dashboard.
Scan counts per person
The scanner shows Your scans today at the top, and today's count for everyone else on the team below the camera. Counts start at 0 each day, in the event's time zone.
Owners see every day's counts under Dashboard → Scans by team. Pick the days at the top. Tap Each day for a day-by-day list, or CSV to download it.
Count scans for someone else
If you're an owner, you can scan on behalf of a team member, for example while they're on a break. On the scanner, pick their name under Count scans for. Scans from your phone then count for them until you switch back to Me. The log shows how many were counted this way.
Questions
Do volunteers need a Qwait account?
No. Each one needs only the scanner link and their gate's PIN.
Does scanning need internet?
Yes. Each scan is checked live, so a ticket can't be used twice at two gates.
Where do I see who came?
Open a booking to see its scans. Or download the Attendees CSV under Dashboard → Sales.