Find your event ticket again

Your tickets are on the booking page you saw after paying. Open it again from the WhatsApp message or link you saved, or under My Turns → Event tickets if you were signed in. Show the QR code at the entrance.

Updated 18 October 2026 · 1 min read

Each booking has its own page with your QR tickets. Keep its link, and you can open your tickets any time.

Where to find it

  • WhatsApp: after booking, tap Save to WhatsApp to send the link to yourself. The organiser may also send your tickets on WhatsApp.
  • My Turns: if you were signed in when you booked, open My Turns and tap Event tickets.
  • Lost the link? Ask the organiser. They can find your booking by your name or number and send your tickets again on WhatsApp.

At the entrance

Open your booking and show the QR code. Turn the screen brightness up. With more than one ticket, show each QR code, or forward a ticket's link to the person using it.

You can also tap the button to download your tickets as a PDF to print.

What the booking page says

MessageWhat it means
You're in!Your tickets are valid. Show them at the entrance.
Being checkedThe organiser is confirming your payment. Your tickets turn valid on this page by themselves.
Pay ₹… by UPI or …at the counterPayment isn't finished yet. Your tickets are held for 30 minutes.
This booking expiredIt wasn't paid within 30 minutes. Book again.
Not confirmed or CancelledThe organiser couldn't confirm it, or cancelled it. Contact them if you paid.

Questions

I paid but it still says "Being checked".

The organiser checks UPI and payment-link payments by hand, so it can take a while. Keep the page; it updates by itself. See Fix: I paid, but it isn't confirmed.

How do I get a refund?

Refunds are up to the organiser. Contact them, with your booking number from the booking page.

Related guides

  • Scan tickets at the gate — In the event's Settings, open Checkpoints and add a gate for each volunteer phone. Each gate gets a 6-digit PIN. Volunteers open the scanner link, enter the PIN and tap Scan tickets. Green means let them in. No account is needed.
  • Fix: I paid, but it isn't confirmed — Payments complete even if the payment window closed or you switched to your UPI app, because the payment gateway tells Qwait directly. Wait a few minutes and reopen the page. Still not there? Raise a request under Payment or billing and pick the payment.

Still stuck? Raise a request from the app, or contact us.