Let people in by booking order, with volunteers
Turn on Admit in booking order under Settings → Checkpoints. Add volunteers under Settings → Team. Volunteers see today's line with a Call button and Skip, and the display board's List view shows it on a screen. Only the top booking can be scanned in; anyone else sees "Your turn is about to come".
Updated 20 October 2026 · 1 min read
For rides and counters where people go one booking at a time, Qwait can keep a line: bookings in order of time slot, then token. The person at the top is next. Once they're scanned in, they drop off and the next one moves up.
Turn on booking order
- Open the event and tap Settings, then Checkpoints.
- Under Entry order, tick Admit in booking order.
At Entry, the scanner now admits only the booking at the top of today's line. Anyone else sees Your turn is about to come, with how many are ahead of them and who's next. If they should go in anyway, tap Skip the line · let in now.
Add volunteers
- Open the event and tap Settings, then Team.
- Enter the volunteer's mobile number or email, pick Volunteer and tap Add. If they don't have an account yet, send them the invite link.
Volunteers log in and land on the line. They don't see bookings lists, money or settings.
Work the line
The top of the line sits in a big card with three buttons:
| Button | What it does |
|---|---|
| Call | Rings the person. Their number is never shown. |
| Skip | They haven't turned up. They go to the end of the line and can still come in whenever they arrive. |
| Scan | Opens the scanner to let them in. |
Everyone else is listed below, each with a call button. A skipped booking shows Skipped and a button to put them back in their place.
Show the line on a screen
Open the event's Display board, then tap List view at the bottom. It shows one column, the top of the line in big type, which suits a TV turned on its side. Tap Board view to switch back. The screen remembers your choice.