Troubleshooting

Fixes for scanning, payments and messages.

  • Fix: the camera won't scan a QR code — Most often the browser was blocked from using the camera. Allow the camera for qwait.in in your browser's settings and try again. Otherwise, close other apps using the camera, add light, or type the code printed under the QR.
  • Fix: I paid, but it isn't confirmed — Payments complete even if the payment window closed or you switched to your UPI app, because the payment gateway tells Qwait directly. Wait a few minutes and reopen the page. Still not there? Raise a request under Payment or billing and pick the payment.